wunnzom

Terms of Service

最后更新: January 1, 2025

Welcome to wunnzom. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully. If you don't agree, please don't use our services.

1. Account Registration

To use certain features, you may need to create an account. You agree to provide accurate, complete information and to keep your password secure. You're responsible for all activities under your account.

2. Age Requirement

You must be at least 18 years old to use our services. Minors must use our services under parental or guardian supervision.

3. Use License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes only.

4. Prohibited Activities

You may not:

  • Use our services for any illegal purpose
  • Infringe on others' intellectual property rights
  • Upload viruses or malicious code
  • Attempt unauthorized access to our systems
  • Interfere with service operation
  • Use automated tools without authorization
  • Copy or distribute our content
  • Impersonate others or make false claims

5. Ordering & Payment

All orders must be confirmed by us. We reserve the right to refuse or cancel any order, including those with pricing errors, unavailable products, or suspected fraud. We accept major credit cards, debit cards, and PayPal.

6. Pricing

All prices are in USD unless stated otherwise. We reserve the right to change prices at any time. If a price is incorrect, we'll notify you and give you the option to cancel your order.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is owned by wunnzom or its licensors and protected by copyright and trademark laws.

8. User Content

Any content you post (reviews, photos, comments) remains yours, but you grant us a worldwide, royalty-free license to use, copy, modify, publish, and distribute it.

9. Disclaimer

Our services are provided "as is" and "as available." We don't guarantee that services will be uninterrupted, timely, secure, or error-free. We're not liable for indirect, incidental, special, or consequential damages.

10. Limitation of Liability

To the maximum extent permitted by law, wunnzom is not liable for any damages arising from your use of our services. Our total liability is limited to the amount you paid us in the past 12 months.

11. Indemnification

You agree to indemnify and hold harmless wunnzom from any claims, losses, or damages arising from your violation of these terms or infringement of third-party rights.

12. Dispute Resolution & Chargebacks

12.1 Contact Us First

Before initiating any dispute, chargeback, or legal action, we strongly encourage you to contact our customer service team. Most issues can be resolved quickly and amicably through direct communication.

  • Email: support@wunnzom.com
  • Phone: (269) 682-1402 (Monday-Friday 9AM-6PM EST)
  • Response time: Within 24 hours

12.2 Chargeback Policy

Filing a chargeback without first attempting to resolve the issue with us may result in:

  • Suspension of your account and future purchasing privileges
  • Reporting to fraud prevention databases
  • Legal action to recover costs and damages

Valid reasons for chargebacks: Unauthorized transactions, fraud, or if we fail to respond to your dispute within 7 business days.

12.3 Arbitration Agreement

Any dispute arising from these terms or your use of our services shall be resolved through binding arbitration rather than in court, except where prohibited by law.

  • Arbitration will be conducted by the American Arbitration Association (AAA)
  • Each party pays their own costs unless otherwise awarded
  • Arbitration decisions are final and binding
  • Class action waiver: Disputes must be brought individually

12.4 Governing Law

These terms are governed by the laws of the State of California and the United States, without regard to conflict of law principles. Any disputes not subject to arbitration shall be resolved in the state or federal courts located in San Francisco County, California.

13. Policy Changes

We may modify these terms at any time. Changes will be posted on our website with an updated date. Continued use constitutes acceptance of modified terms.

14. Contact Us

For questions about these terms, please contact us.